Your Questions, Answered
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ERA Nail Supply Co. was created to bring a more elevated, modern shopping experience to the nail community in New Hampshire. We focus on carefully selected products, a clean and approachable shopping experience, and access to quality nail supplies that are often difficult to find locally.
Unlike large generic beauty retailers, our focus is specifically on the nail industry — serving both professionals and everyday nail lovers with products chosen for quality, performance, and style.
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Certain professional-grade products are intended for licensed nail technicians and salon professionals only. To comply with industry standards and ensure safe product use, some items may require license verification prior to purchase.
Customers without a professional license are still welcome to shop our wide selection of beginner-friendly and DIY-safe products, including regular nail polish, accessories, tools, nail art items, and other non-restricted products.
If you are unsure whether a product requires professional licensing, please contact us before purchasing.
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Due to lighting, screen displays, and production batches, product colors may appear slightly different in person. Certain items may be fulfilled using alternate but comparable colors or packaging based on inventory availability. Product performance and quality will remain consistent.
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At this time, ERA Nail Supply Co. operates online only and does not currently offer in-store shopping.
We are actively working toward opening a storefront location in the future and look forward to creating a dedicated shopping space for the nail community here in New Hampshire.
Be sure to follow along for updates and future announcements.
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Orders are typically processed and shipped within 3–5 business days. Once your order has shipped, you will receive tracking information by email.
Please note that processing times may vary during high-volume periods, holidays, or product launches.
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All sales are final. ERA Nail Supply Co. does not offer refunds, returns, or exchanges on any products.
Due to the professional and sanitary nature of nail and beauty products, we cannot accept returned items once purchased.
If your order arrives damaged, incorrect, or incomplete, please contact us within 48 hours of delivery and we will work to resolve the issue.
We reserve the right to refuse returns, refunds, or exchanges at our discretion.
By completing a purchase through our website, you acknowledge and agree to this Refund Policy.
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You can reach us anytime via our contact page or email. We aim to respond quickly—usually within one business day.

